Can I cancel anytime?+
Yes. You can cancel your subscription at any time and it won't renew. You keep access until the current billing period ends.
Is there a free trial?+
Standard membership is permanently free — you can browse the discovery feed and build your profile at no cost. Connect begins charging from day one.
What does Connect include?+
Connect unlocks full profiles, direct messaging, phone number exchange, the 9-dimension compatibility radar, Who Noticed You, Weekly Curated 3, Spotlight, Profile Strength Report, and read receipts — everything you need to take your search seriously.
How do I apply for VIP?+
VIP is by application. Visit the VIP page, complete a short intake, and a matchmaker will reach out within 48 hours to discuss fit and pricing.
What currencies do you accept?+
Kenya Shillings (M-Pesa and cards via Paystack) and USD (international cards via Stripe). Prices shown in both.
Do you offer refunds?+
We don't offer pro-rated refunds for partial billing periods, but we review all refund requests individually. Contact support if you have a concern.
